Head Start Family and Community Partnership Manager
Head Start

The Family & Community Partnership Services Manager will report directly to the Deputy Executive Director / Head Start Director and is responsible for managing the Family/Community Engagement and Partnership Services Area, as outlined in the Head Start Program Performance Standards (HSPPS) and the Family / Community Engagement and Partnership Service Area Plan; with respect to recognizing parents as their child's primary teachers and utilizing variable strategies to engage parents in their children's learning and development.


Job Tasks will include but are not limited to;

  • Supervision of the Family Community Partnership Coordinators (Head Start Corporate Office); to ensure implementation of assigned job tasks, roles and responsibilities.

  • Encourage trustful and respectful ongoing two-way communication between staff and parents; to create welcoming environments, which  support the unique cultural, ethnic and linguistic backgrounds of families enrolled in the Head Start Program and families in the targeted communities served by the EOC

  • Montoring of relationships developed with parents at local Head Start Programs (i.e. - observation of Parent meetings, parent/straff interactions, monitoring and review of Home visits documentation).

  • Ensuring ongoing monitoring of child/family Social Service Files, Health-Social Service Contracts, Eligibility Determination/Documents and completion of all related required documentation.

  • Oversees the implementation of Service area Plans, policies and procedures relating to Family /  Community Engagement and Partnership Services, Parent Involvement, Community Partnerships, Partnership Agreements, which identify goals and plan(s) for assisting families in meeting short-and-long-term goals

  • Monitors and ensures community resources are established at the local head Start Program level.

  • Monitors and ensures that all local Head Start Programs have established formal and/or informal Community Partnerships that support Head Start families and program service.

  • Works in collaboration with other Service Area Managers to ensure a comprehensive service approach for children and families, which is inclusive of education, health and disabilities. Participate in interdisciplinary meetings to ensure alignment of services for identified children and families as per Head Start Program Performance Standard-1302.50 (6); ensure that the Family, Educational Rights Privacy Act (FERPA) and individuals with Disabilities Education Act (IDEA) is implemented.

  • Participate in ongoing school readiness committee meetings; ensure parent, policy council 

  • Manage Head Start child/family database, identify family trends, family demographics.

  • Show organizational commitment to EOC Agency by participating in scheduled agency activities.

  • Provide small - and - large group Technical Assistance and Training as scheduled, needed or requested. Facilitate Family / Community Egnagement and relate training to the Head Start Network. EOC Agency Managers and other managers as needed or delegated.

  • Any other duties as assigned by the Chief Executive Officer, Deputy Executive Director/Head Start Director and / or Senior Management.



  • High School diploma or equivalent required.

  • Related degree in Family and /or Community services acceptable, Family Development Credential preferred.


  • At least one year of supervisory skills

  • Experience dealing with sensitive family situations in a non-threatening and professional manner.

  • Strong interpersonal and organizational communication skills, including the ability to work as part of a team, communicate effectively both orally and in writing, receive and provide feedback and manage discussions in meetings.

  • Ability to manage multiple tasks and prioritize for effective completion.

  • Experienced in the use of management information systems.

  • Ability to maintain confidentiality.

  • Ability to work professionally and cooperatively with staff as a team.

  • Ability to work with families of varying economic, social, and ethnic backgrounds. Appropriate knowledge, experience, and respect for diverse cultures. Ensuring Family Service Workers with resource information for appropriate referrals.

  • Maintain continuity and effectiveness.

  • Ability to conduct non-judgemental staff performance evaluations.